Shipping & delivery
How much the shipping cost?
we offer free shipping for all orders no matter your location.
Do i have any discount at the products?
For all your orders we offer you the following discounts :
for order 500-1000 euros discount 10%
for order 1000-1500 euros discount 15%
for order 1500- το to infinity 20%
How long take to receive my order?
Shipping time depend on various factors (postal service efficiency,, international transit etc ), but since we are shipping within EU and we are EU service, delivery time is usually 5-10 working days and there are no customs responsibilities .
There is a signature required when my package is delivered?
All our packages are shipped internationally via registered mail. The signature is required upon delivery.But there is nothing to get worried about , the packing is very discreet so the postman and nobody else can’t know what is in the package.So you may go and pick it up with no worries.Although if a costumer wants his package to be shipped via regular mail therefore they don’t require any signature upon delivery.
Is the shipping trackable?
Yes it is, most of packages have tracking numbers but it will be provided to you only after the package reaches its expected date.
Do you ship to PO-Boxes?
Yes. We ship to no only to PO-Boxes but also to PMB (private mail boxes) or any remote address you choose. Just make sure that your PO-Box or PMB can accept envelopes or flatten package.
What are your success delivery rate?
We have 99% success delivery rate
What happens if my package get sized?
If your package(s) get seized (only 1-2% of orders get sized) we will cover your losses and we will resend the order to another address of your choice (free of charge) only if you can show us a valid customs seizing letter as proof. Unfortunally we had experienced few scam attempts so please read carefully: we require a .jpg scan copy or your seizing letter with high quality settings.Once again , shipments within EU are custom free so delivery is guaranteed. We are focused on Europe market, we are shipping from EU . We can not ship to Australia and United States.Please note that if you fail to send us a copy of that seizure letter, there will be no reshipment! If your order does not arrive in 30 days most probably it means that is seized by customs and you should expect a seizure note (that can take from few days to 1 month due to their system bureaucracy).